Transformative service research and COVID-19
نویسندگان
چکیده
In view of unprecedented severe impact the COVID-19 on micro-, meso-, and macro-levels service sector around world, Service Industries Journal initiated this special issue, approaching from transformative research perspective (TSR) to address issues associated with pandemic identify remedies business recovery strategies for sector. The issue includes six articles. Three are focused conceptualising social distancing discussing its influence customers providers. Moving beyond focus, Paper 4 addressed mask wearing customer response. Elevated organisational level, 5 discusses how quality may affect customers’ health-focused behaviours. Consistent meso-level discussion, 6 proposes organisations be resilient sustain in pandemic. Discussion implications suggestions future concludes editorial.
منابع مشابه
Transdisciplinary Research, Transformative Learning, and Transformative Science
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact [email protected].. are collaborating with JSTOR to digitize, preserve and ex...
متن کاملQualitative Research in COVID 19 Pandemic
Introduction: Quantitative research is not suitable for COVID pandemic research because it does not cover the social consequences of qualitative research. COVID 19 is a social event that is important because of the disruption of the natural order of society. To defeat the disease, social interaction is needed, so qualitative research is appropriate to find the challenges and experiences of soci...
متن کاملCOVID-19 and dermatologists
Since the beginning of COVID-19 pandemic on December 2019, challenges on economic, political, social, hygiene- therapeutic and life style have emerged in many countries. Many researches are investigating on virus characteristics and its behavior and also preventive and therapeutic measures. Despite the virus not being dermatotropic, several skin manifestations have been observed. In this review...
متن کاملCOVID-19 and hair (8)
The COVID-19 pandemic is still present and we are directly or indirectly affected by it. The skin is one of the organs that has some manifestations not only during the course of the disease, but also long after recovery and also after vaccination. Hair is one of the parts that, like the skin, may show disorders during and after recovery of the infection and also after vaccination. In this issue...
متن کاملذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Service Industries Journal
سال: 2021
ISSN: ['1743-9507', '0264-2069']
DOI: https://doi.org/10.1080/02642069.2021.1883262